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AI for Customer ServiceAI Phone Assistant That Never Puts Customers on Hold

Tired of missed calls and overwhelmed teams? Call-in-Q is your 24/7 AI phone assistant that picks up, listens, and solves problems in real-time. No scripts, no hold music—just smart voice automation that gets the job done.

cocacola
INWI
la poste
Galup
EU
Orange
KIA
Habo
CDG
Buraq
HBS
UNP6
Singenta

What Is Call-in-Q?AI That Talks Like a Human—Only Better

Call-in-Q is a multilingual AI phone assistant designed to engage in real, fluid conversations with your customers. It understands intent, answers questions, executes tasks, and connects to your backend tools—all while delivering a seamless voice experience.
call-in-q: AI phone assistant

Real-World Use Cases

Industries
🏥 Healthcare


🛍️ E-commerce


💼 B2B Sales


🏨 Hospitality & Travel


🏛️ Public Services


📚 Education & Training



💳 Banking & Insurance
Challenge
Staff overwhelmed with appointment calls.

Customers flood phone lines with delivery questions.

Lost leads after-hours or on busy lines.

Reservation and inquiry calls slow down front desk teams.

Citizens struggle to get clear information via hotlines.

Prospective students abandon calls due to long queues.


Prospective students abandon calls due to long queues.
AI Solution
Call-in-Q schedules visits, sends reminders, and answers FAQs.

Call-in-Q automates order tracking and return info

Call-in-Q qualifies leads and books calls.

Citizens struggle to get clear information via hotlines.

Call-in-Q manages bookings, availability checks, and guest FAQs.

Call-in-Q automates responses for procedures, document requirements, and appointment slots.

Call-in-Q handles enrollment questions, open days, and program details.

Why choose call-in-q

Businesses face 4 key call challenges—Call-in-Q solves them all
Missed Calls?
Never miss a lead—your AI phone assistant answers every call 24/7.
High Call Volume?
Handle spikes with ease using intelligent routing and real-time call distribution.
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Slow Response Time?
Instantly route urgent issues and reduce wait times with smart escalation.

No Call Insights?
Analyze conversations with real-time call analytics and sentiment tracking.

Key Benefits of Call-in-Q:

Always-On AI Phone Assistant
  • 24/7 answering in 45+ languages

  • Instant voice-to-text & sentiment scoring

  • Adaptive greetings by time-zone & caller history

Virtual Call-Center Scaling
  • Auto-spins extra voice lines during traffic spikes

  • Integrates with SIP, PBX, Twilio & MS Teams

  • Analytics dashboard: AHT, FCR, CSAT in real time

Human-Smart Escalation
  • Detects frustration, complexity or compliance triggers

  • Warm-transfers to live agents—no caller repetition

  • Records & tags conversations for quality audit

How it works

Connect

your existing number or SIP trunk

Go live

in 2–4 weeks; tweak intents via no-code console.

Train

Call-in-Q on call scripts, FAQs and CRM data.

Scale

traffic automatically; add channels (WhatsApp Voice, WebRTC) anytime.

Use-Case Grid

Industry
E-commerce


Banking & FinTech


Healthcare


Utilities
AI Call Service Outcome
Handles order-status & returns, cuts abandon rate 40 %

Verifies ID, routes to loan officers, compliant recordings

Books appointments, triages non-urgent queries, HIPAA ready

Outage updates, bill enquiries, smart meter readings

FAQ

How long does deployment take?

2–4 weeks including number porting, knowledge-base upload and QA pilot.

Which CRMs and telephony systems are supported?

Native connectors for Salesforce, Zendesk, HubSpot, Twilio, SIP/PBX and MS Teams.

What languages does Call-in-Q speak?

45+ languages with auto-detect; new dialects can be added on request.

How is pricing structured?

Starter (inbound only), Growth (bi-directional + analytics), Enterprise (omnichannel, custom SLA)—billed per call minute.

CONTACT USLet Call-in-Q handle your calls while you handle your growth.

CALL TODAY
+212 661 469 118
OFFICE ADDRESS
38, Avenue Tarik Ibn Ziad, étage 8, N° 42 90070 Tangiers Morocco
EMAIL
contact@h-in-q.com

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Connect with us
38, Avenue Tarik Ibn Ziad, étage 8, N° 42 90070 Tangiers Morocco
+212 661 469 118

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